FAQ

THE MOST COMMON QUESTIONS

1. Are all Bagonya products handmade?

Yes, every Bagonya piece is 100% handmade with care and attention to detail. Each item is crafted by skilled artisans using high-quality materials, ensuring uniqueness and long-lasting quality.
2. How long does it take to process and ship an order?

We typically process orders within 3-4 weeks. Shipping times may vary depending on your location, but we’ll always keep you updated with tracking details once your order is on its way.
3. Do you accept custom or personalized orders?

Absolutely! We love bringing your ideas to life. If you have a specific color, size, or design in mind, feel free to contact us. We’ll be happy to work with you to create something truly special.
4. Are your products ready-made or made on request?

At Bagonya, we operate primarily on a made-to-order basis. This means each piece is handcrafted especially for you after your order is placed or upon request. This approach allows us to maintain our high standards of quality and customization while reducing waste and overproduction. Please allow a few extra days for the creation of your item — it will be worth the wait!

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